ServiceTrack provides a solution for direct service organizations to increase the efficiency and reliability of service workflow through technology while helping case workers to focus on what matters the most – quality service to their clients.
Whether used locally or remotely, there are number of security features built into ServiceTrack which ensure your organization’s information is safe, secure and accessible only by authorized parties.
ServiceTrack allows user to use 128-bit or 256-bit SSL (secure sockets layer) encryption provides a high degree of confidentiality.
ServiceTrack enables administrator to determine user’s specific security clearance levels, thus restricting access to data from within the system.
ServiceTrack uses user name and password controls to restrict access to authorized parties only, strong password and password cycling can be enforced through configuration.
ServicTrack can be configured to perform full audit trail on the entire system to track who creates, updates or deletes what data and when.
ServiceTrack has session control configuration which enables the system to automatically terminate the session after a period of inactivity, forcing users to log back.
ServiceTrack
