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	Product ServiceTrack

	Outcome Driven Case Management Solution

ServiceTrack provides a solution for direct service organizations to increase the efficiency and reliability of service workflow through technology while helping case workers to focus on what matters the most – quality service to their clients.

System Architecture

A suite of collaborative tools for case management

ServiceTrack application is an innovation, powerful and comprehensive case management tool that integrates a host of advanced features designed to move your organization forward.

Case Management Console

ServiceTrack provides case worker with a personalized case work portal tool to understand the work load and progress compared to organization's overall performance.

Dashboard

Dashboard provides users with an intuitive & comprehensive view of the case file breakdown in any logical grouping from multiple programs or departments.

Calendar

Calendar helps users to keep track of appointments, group meetings, client service schedules and many other events securely in one place.

Case File

From keeping tracking of client's income eligibility to enrolling client into a particular type service provided by your organization, Case File provides users with a complete set of modules to track any aspects of the interaction case workers might have with the clients.

Document Manager

Securely share documents, files, and other content that is of common interest of all users. Content publisher can authorize users have secure access to important files at any time from anywhere.

Case Activity & Service

ServiceTrack helps users to keep track of all case notes, service records, case task reminders all in one single location. Case progress, activity summary, case history reports are just at your finger tips.

Assessment & Analysis Tool

Realize the power to create fully customizable assessment forms to capture any type of data. Users can easily apply data entry rules to all assessment fields to ensure the accuracy of data capture.

User Defined Fields

Have complete control over how your data is entered, what data should be entered, in what format, and in what sequence and more. Explore the flexibility with user defined fields, users can customize any form of data entry fields, and apply validation rules to ensure data integrity.

Schedule Service & Attendance

ServiceTrack provides a simple but powerful way to do client service enrollments and track attendance. Users can also access a wealth of schedule and attendance based reports.

Resource Management

Making sure all things are ready for client meeting, group activities, and other events can be easily accomplished by using ServiceTrack's Resource Management module. It helps management to allocate resources effectively.

Report & Query Builder

Unleash the power of Report & Query Builder, users can use ServiceTrack's completely web-based report building tool to define field selection, search criteria, sorting and group methods for report generation. Once created, report can be shared with other users to run in real-time, or kept in creator's personal profile.

Message, Notes, News and many more

ServiceTrack even offers convenient tools such as Message, Notes, News to make users' daily work a more enjoyable experience.

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